Are the materials used in the Munchie Mug safe for my child?
Yes. Our entire product is third party tested to meet ASTM E1479-99 standards and is certified free of lead and phthalates. Our product is also certified BPA free and contains no PVC. All materials and colored dyes used are FDA approved for direct food contact. The plastic is safe polypropylene #5 and the fabric is a polypropylene/spandex (polyurethane) blend.
Where is your product made?
Our product and all of its components are made and assembled in the USA.
How do I ship to an address other than my Paypal billing address?
Please use the contact us form to notify us of the address change you require. In order to guarantee we can make the change for you, we need to be contacted before you place your order. If you have already placed your order we will do our best to accommodate you before orders are shipped out.
How do I keep my snacks fresh when the Munchie Mug isn't in use?
Each Munchie Mug comes with an air tight lid to replace the reach through lid when not in use.
Do you have any other colors or sizes?
The Munchie Mug comes in pink, blue, green, red, orange, purple and yellow. We have both a 12 oz and 16 oz bottom cup. They are the same circumference.
Do you sell replacement parts?
We sell the stay fresh lid and bottom cup separately. Unfortunately, we are currently unable to offer the spill proof lid by itself. Please use the contact us form for replacement parts.
How do I clean my Munchie Mug?
You can either hand wash your Munchie Mug using warm water and a mild soap or wash in the top rack of the dishwasher. Never put your Munchie Mug in the bottom rack of your dishwasher or in any heat source to dry. Allow fabric time to air dry or simply blot with a towel to dry.
I love the product. Do you ever have sales?
In order to provide the highest quality, safest American made product possible, we only offer sales and discounts every quarter. Follow us on Facebook or Twitter to keep up to date on discount codes.
Do you have a warranty?
We offer a 60 day money back guarantee and our fabric top is guaranteed for 6 months. If your product has any defects during this time frame, we will replace it. We require a copy of your original receipt or invoice as well as a picture of the product showing the defect, should any problems occur.
Do you participate in blog reviews or giveaways?
Unfortunately we do not accept requests from bloggers at this time.
Do you ship internationally?
At this time, we do not have an international shipping program set up. We can ship internationally on a case by case basis but we do charge for shipping. If you would like to ship an order outside of the US please email firstname.lastname@example.org.
Do you offer a military discount?
Yes we do. Please email us at email@example.com with a scanned copy of your military ID and we will send you a custom discount code.