Munchie Mug Policies:

Ordering Policy:

We take only credit card or paypal orders. The order page (use Order Now button) shows all the credit cards we accept.

All orders go through a secure, encrypted, PayPal site.

All credit card information remains with paypal only. We do not have access to or keep your credit card information.

Shipping Policy:

We now ship internationally! We ship to all 50 United States as well as Internationally to a number of other countries.

We normally ship within 1-2 working days from receipt of order.

All shipping is done through the United States Postal Service.
Domestic orders of quantities 1-2 ship 1st Class. Allow 1-3 days delivery.
Domestic orders of quantities 3-12 ship Priority. Allow 3-5 days delivery.
International orders of quantities 1-12 ship First Class International. Allow 6-10 days delivery.

Shipping and handling fees:

• Domestic shipping is free.
• International shipping is calculated and added to the total purchase based on your country. Please select your destination country on our order page; this must remain the same at PayPal checkout.

International orders:

• shipping is via United States Postal Service
• tracking is not available to all destinations
• there is no delivery guarantee or insurance
• any duties or fees due at the countries port of entry are the responsibility of the buyer

Return policy:

We guarantee the product to be free of manufacturing defects when shipped. If your item is found to be damaged upon receipt, contact us within 90 days and we will arrange to have another Munchie Mug on its way as soon as possible.